Products purchased directly from The Aqua Project website are eligible for a full refund within 30 days of the initial order. To be approved for a refund, the item must be unused and come with the original packaging. Please email INFO@THEAQUAPROJECT.ORG to start your return.

Orders placed within the United States typically arrive within 5–7 business days. Please note that delivery times may vary due to shipping delays or external factors.

At this time, The Aqua Project does not offer international shipping.

Yes, The Aqua Project provides a limited lifetime warranty that covers manufacturing defects. To start a warranty claim, you can contact them via email at info@theaquaproject.org.